FREQUENTLY ASKED QUESTIONS
How does it work?
It's super easy! We deliver all the umbrellas and blankets you need (together with your chosen stands/baskets) direct to your venue ahead of your big day. After the most wonderful day of your life- we will arrange for everything you borrowed to be collected.
What about delivery and collection?
We aim to deliver everything to your venue personally prior to your wedding day and collect again afterwards. This is possible for most East Central Scotland venues and beyond.
Delivery/collection to Fife venues is free of charge for bookings over £90. If your venue is out with Fife, please just ask for a quotation.
How do I book?
Just get in touch with your date, your venue and the number of umbrellas and blankets you would like (and your choice of stand/baskets if you have an idea). We aim to respond within 24 hours. We ask for a 20% deposit to secure your booking. (For bookings
made with less than 14 days notice, payment is required in full.)
Do you do bespoke packages?
YES! If our standard packages don't meet your needs, let us know what you're after and we will put together a bespoke package just for you!
We can do large quantities of umbrellas and blankets for any wedding or event.
When should I book?
We recommend booking as soon as possible to secure your date. However, please just get in touch with us at any point in your wedding planning journey and we'll let you know if we have availability.
Why borrow not buy?
It costs far less to borrow quality umbrellas and blankets from us, than it would to buy them just for your wedding day. We also provide stands
and baskets to fit a variety of wedding decor styles, saving you the task of finding/buying something to display them in. Not only that, by borrowing from us you're reducing the number of items that are bought for weddings, and often only used once. Borrowing is far kinder to the environment.
What are your payment terms?
We can secure your date for a 20% deposit. We ask that the remaining 80% (together with any delivery/collection charge) is paid no later than 14 days prior to the date of your wedding. For bookings made less than 14 days prior to your date, we request payment in full, at the time of booking.
What if something is lost or damaged?
Accidents happen! We count and check everything after every hire. If items are missing, we'll let you know so you can try and track them down and return them to us. If you're not able to return any missing items to us within 7 days, We will send you a bill requesting payment for the items) in line with the tariff set out in our Ts&Cs. When an item is damaged beyond reasonable wear and tear, we will send you a bill for the damaged item(s) using the same tariff.
Can I amend my booking?
Absolutely! If your requirements change, let us know and if we have availability of the extra items you need, we can add them onto your booking. If you wish to reduce the number of items you are borrowing, let us know as soon as possible and we
will amend your booking and adjust your final payment.
Can I cancel?
Of course, you are free to cancel your booking any time before your hire items are out for delivery. If you do need to cancel, you will be refunded any money paid to us minus the 20% non-refundable booking fee.
How is everything cleaned?
After each hire, our umbrella handles and shafts are thoroughly cleaned with antibacterial products. The canopies are also routinely washed using detergent. Our blankets are professionally laundered before every hire.
Can Something Borrowed cancel?
If we ever have to cancel your booking as a result of circumstances out with our control (think extreme weather or treacherous road conditions) you will be entitled to a full refund (including your initial 20% deposit (which is usually non-refundable)).